[Q] What happens if I am in a current membership agreement and I don’t sign up before September 6?
[A] We will honor your membership agreement through September 2024. If you do not sign up for an agreement, your membership will change to public membership rates on October 1, 2024, on a month-to-month basis.

[Q] Can I upgrade or downgrade my membership later if I want to make changes and still have access to the exclusive membership rates?
[A] Yes, if you take advantage of one of our membership offers between now and September 6, 2024, you are welcome to change your membership, and we will honor our exclusive membership rates. You will have the option until October 31, 2024, to decide which membership best serves your needs and receive the exclusive membership discount (12 months only). If you change, you will still be in a 12-month agreement.

[Q] Is there a trial if I don’t know what I want to start with?
[A] Yes, if you do not sign up for a 12-month membership agreement, your membership will go to a month-to-month basis at the new published rates, and you may cancel at any time.

[Q] If I purchased a training package or a punch card, can I still use it?
[A] Yes. Valid punch card and training packages remain the same.

[Q] What happens to my current membership at OTAC Iron?
[A] OTAC Iron members will be transitioning into the new space at the Hub. You have the option to lock in a discounted rate for the next 12 months if you sign up between now and September 6. If you do not, your membership rate will change to public rates on a monthly basis starting October 1, 2024.

[Q] Has anything changed for Breathe-only memberships?
[A] Yes, Breathe only memberships have changed to $139/month which will take effect upon the end of your contract term.

[Q] How do I sign up for the new membership at the discounted rate?
[A] You can click the link provided HERE to select your membership plan and sign the new contract digitally. You can also do this in person.

[Q] What are the new membership rates and how can I get the discount?
[A] We offer exclusive discounted rates for our existing members if you sign up by September 6. Refer to  pricing above. We have a new membership called Iron Off Peak, which gives the members access to Iron only from 11 am - 3 pm and 7:30 pm to close Monday - Friday and 11 am - 3 pm Saturday and Sunday. Anyone may purchase this membership. 

[Q] Why is Breathe Plus and Force membership pricing different now?
[A] Due to the brand new Force training area, the membership pricing has been changed to reflect this upgrade.

[Q] What happens with Silver Sneakers & Renew Active?
[A] Silver Sneakers and Renew Active members will have access to Iron from 11 am - 3 pm and 7:30 pm - close Monday - Friday and 11 am - 3 pm on Saturday and Sunday with no additional fees. If you want to do group fitness classes and/or not have any time restrictions to work out, you can sign up for our new membership of Silver Sneakers/Renew Active Plus for $35 a month. If you'd like to upgrade to the Plus membership you will still be required to check in with your Silver Sneakers QR code as well. You can sign up online through the link provided HERE or directly at the front desk.

[Q] Why did you close Iron?
[A] There have been a number of things that have happened over the past four years that have required us to re-evaluate our business model. In order to maintain our “competitive edge,” we needed to consolidate. By decreasing our footprint, it allows us to continue to improve our programming, equipment, and our service. We always want to be the best and the first. In order for us to do that, this was the best move we can make for our members and our team. We are so excited to see more of our members under one roof and focus on what matters most—a higher level of customer service to our OTAC family.

[Q] When does this all take effect?
[A] Renovations will occur all summer. Everything will be completed and transitioned officially on October 1, 2024. Class and training schedules along with new pricing changes will also take place at this time.

[Q] What is the plan with Kids Club?
[A] Kids Club will close August 11-18 while we move to our new space. Starting August 19, Kids Club will have a new home with an all-new experience for our OTAC kids at Divergent Performance.

[Q] What are the Kids Club's new hours? Note this is effective August 19th.
[A] Monday-Friday: 8:15 am - 12 pm
Saturday: 8 am - 11 am
Sunday: CLOSED
No evening hours for Kids Club.

[Q] What are the new campus hours?
[A] Same as current. Click HERE to view. 

[Q] What are the main changes happening at OTAC?
[A] NEW programming and dedicated spaces for Group Exercise and Small Group
NEW Semi-Private and One-on-One training areas
NEW Spinning Area
NEW Kids Club Area: more physical activity opportunities for the kids in a dedicated space in Divergent Performance
NEW OTAC Iron Space: Moves to the Hub in a more exclusive, independent environment with new equipment, limited memberships, upgraded locker rooms, sauna, kids club, towel service, and more
NEW EQUIPMENT: Strength, cardio, group. We have invested $250,000 in new equipment.

[Q] Will there be any disruptions to my current workout schedule between now and October 1?
[A] We aim to minimize disruptions during the renovation period this summer. You can continue using the current Iron gym location until the grand opening of the new space at the Hub on October 1. However, we will be closed on September 28, 29, and 30 to complete the transition. Kid Care will be closed August 11-18, 2024.

[Q] What benefits do the new membership plans offer?
[A] All new memberships at the Hub will include access to our enhanced facilities, including unlimited access to the gym, towel service, 2 guest passes & 2 demo group sessions, 1 free PT session & exercise programming, saunas/premium locker rooms, and 1 body composition analysis annually. Note: Kids Club is not included in the following memberships: Iron, Iron Off Peak, and Breathe Only memberships. Kids Club is a $15 add-on monthly.

[Q] What is the difference between Spark and Force? What is happening to Fury classes?
[A] Spark has combined with Fury, where you can experience group fitness and small group training in this membership. Force will be in the new training space and will allow for more enhanced semi-private strength and interval sessions.

[Q] What will Fury classes look like?
[A] Trainer-led classes that will have all of the accessories that have been a part of Fury. Also access to fit benches, barbells and cycling equipment. Class sizes will vary.

[Q] Where are Spin classes going to be?
[A] Spin classes will be moving to a brand new enclosed designated space which previously was the outdoor kids club play area.

[Q] How many bikes will be in the new room?
[A] Approximately up to 20-22 bikes based on room size.

[Q] What will happen to the Iron building after the renovations?
[A] After we transition to the new Hub location, the Iron building will close and will no longer offer OTAC services at this time.

[Q] Can I tour the new facilities before deciding to renew my membership?
[A] Absolutely! We have renderings available to see how the space will look, and renovations have already started in some of the Hub. We'll be happy to show you around. Renovations will be completed on October 1, 2024, to tour the completed space in person.

[Q] What additional amenities does the new location offer?
[A] We believe we have created a new environment that will provide members with comprehensive support and a new and elevated sense of community. We have carefully selected some of the most cutting-edge equipment to give members an amazing experience and results. Memberships include unlimited access to the gym, towel service, 2 guest passes & 2 demo group sessions, 1 free PT session & exercise programming, saunas/premium locker rooms, and 1 body composition analysis annually. Note: Kids Club is not included in the following memberships:  Iron, Iron Off Peak, and Breathe Only memberships. Kids Club is a $15 add-on monthly.